How early should I arrive at the port or counter?

You must arrive at the port or counter before check-in closes. The latest check-in time for your booking will be listed in your confirmation email and website. Even if you’ve checked in online, arriving on time is essential.
Recommended Arrival Times

  • Domestic Ferry Travel: Arrive at least 30 minutes before departure.
  • International Ferry Travel: Arrive at least 1 hour before departure to allow for passport checks and any visa or customs processing.

Special Circumstances

  • Traveling with Pets: Arrive an additional 30 minutes early to ensure enough time for processing.
  • Requiring Special Assistance: Arrive earlier to accommodate any additional boarding needs.

Before Booking

If you haven’t booked yet, check the latest check-in times on the quote page to plan your trip effectively. Always aim to arrive early to avoid any last-minute issues.