Author: SmartEnPlus Travel Center

Booking challenges? Dates might be unavailable due to early or late booking windows, operator schedules, or route limitations. Most operators require advance bookings of at least 24 hours. We recommend checking alternative dates or searching for similar routes to find your ideal travel option.

Can’t find your route on SmartEnPlus? Don’t worry! We’re continuously expanding our ground transportation network across Thailand. Try adjusting your destination to a nearby major city or consider a stopover. Our support team is ready to help you find the best travel options.

When booking, you can choose from available pickup and drop-off options. Many operators offer station-based services, and some provide hotel pickup/drop-off. During booking, select your location through a free-text field or drop-down list. Your confirmation email will detail approved pickup arrangements and any special instructions.

Some ferry operators offer same-day bookings, with routes providing instant confirmation allowing tickets within 24 hours of departure. Non-instant confirmation routes typically accept bookings up to 24 hours before departure. Check availability directly on the website, where ticket options and limitations will be clearly displayed during the booking process.

Easily pay for your ferry booking using major credit and Google Pay or Apple Pay. Payment methods vary by route, currency, and ferry company. During checkout, we’ll display the specific payment options for your trip, ensuring a convenient and straightforward booking experience.

Booking dates may be unavailable due to cutoff times, advance booking limits, or operational changes. Operators often require bookings within specific timeframes, with restrictions ranging from 24-hour notice to two-month advance windows. Limited availability or unexpected challenges can also impact ticket reservations. Plan early and stay informed for the best booking experience.