Booking challenges? Dates might be unavailable due to early or late booking windows, operator schedules, or route limitations. Most operators require advance bookings of at least 24 hours. We recommend checking alternative dates or searching for similar routes to find your ideal travel option.
Category: Helps
help center for smartenplus customer
Why Are There No Rides for the Route I Searched?
Can’t find your route on SmartEnPlus? Don’t worry! We’re continuously expanding our ground transportation network across Thailand. Try adjusting your destination to a nearby major city or consider a stopover. Our support team is ready to help you find the best travel options.
Can I Choose My Pickup and Drop-Off Locations?
When booking, you can choose from available pickup and drop-off options. Many operators offer station-based services, and some provide hotel pickup/drop-off. During booking, select your location through a free-text field or drop-down list. Your confirmation email will detail approved pickup arrangements and any special instructions.
Can I Book a Ticket on the Same Day I Want to Travel?
Some ferry operators offer same-day bookings, with routes providing instant confirmation allowing tickets within 24 hours of departure. Non-instant confirmation routes typically accept bookings up to 24 hours before departure. Check availability directly on the website, where ticket options and limitations will be clearly displayed during the booking process.
How Can I Pay for My Booking?
Easily pay for your ferry booking using major credit and Google Pay or Apple Pay. Payment methods vary by route, currency, and ferry company. During checkout, we’ll display the specific payment options for your trip, ensuring a convenient and straightforward booking experience.
Why Are the Dates I Want to Book Unavailable?
Booking dates may be unavailable due to cutoff times, advance booking limits, or operational changes. Operators often require bookings within specific timeframes, with restrictions ranging from 24-hour notice to two-month advance windows. Limited availability or unexpected challenges can also impact ticket reservations. Plan early and stay informed for the best booking experience.
Why Should You book a Private Van in Advance in Chiang Mai
Chiang Mai is a popular destination, and private vans are often in high demand, especially during peak seasons and holidays. Grab and Bolt is popular service and busy service too. It’s make tourist difficult to get it. Reserving in advance ensures you have reliable transportation when you need it.
Why the 762 Curves to Pai
The 762 curves are all part of the Mae Hong Son loop from Chiang mai, a scenic route connecting several northern Thailand destinations, with Pai being a popular stop along the way. These curves can be dizzying for some, but they offer incredible glimpses of the mountainous jungle landscape. Don’t let the numbers scare you!… Continue reading Why the 762 Curves to Pai
How about the road from Chiang Mai to Pai?
It’s decent overall, but take caution during the rainy season and night time. The road from Chiang Mai to Pai has 762 curves, so if you’re riding a motorbike, ensure you have a valid motorcycle license and insurance for a safe journey.
Best Types of Luggage when you go to Pai
When traveling to Pai, it’s best to pack light and choose luggage that’s easy to carry, especially considering the winding roads and potentially bumpy journey from Chiang Mai. The best types of luggage and items to bring for a smooth trip is Backpack:A 30–40L travel backpack is ideal for a 2–4 day trip to Pai.… Continue reading Best Types of Luggage when you go to Pai